Terms and Conditions

Effective Date: September 24, 2026
‍Last Updated: September 24, 2026

SMS Terms and Conditions

Program Name

Old Town Smiles SMS Alerts

Program Description

By opting in, you agree to receive text messages from Old Town Smiles related to our dental practice and your relationship with us, such as appointment reminders and confirmations, online booking confirmations, requests to complete forms, account and treatment notifications, practice updates, and promotional offers. These messages are sent to the mobile number you provide at the time of opt-in.

Message Frequency

Message frequency varies. You may receive up to 20 messages per week, or as needed based on your interactions with us.

Recurring messages disclosure: By opting in, you acknowledge that you may receive recurring automated text messages from Old Town Smiles.

Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details on applicable rates.

How to Opt Out

To stop receiving messages at any time, reply STOP to any message we send you.

After texting STOP, you will receive a single confirmation message that you have been unsubscribed and will no longer receive SMS messages from Old Town Smiles.

For help, reply HELP to any message or contact us at:
Email: info@oldtownsmiles.com
Phone: (703) 836-7000

Customer Support

If you have questions or need assistance, please contact us:

Email: info@oldtownsmiles.com
Phone: (703) 836-7000
Hours: Monday 7:00 AM - 4:00 PM; Tuesday 7:00 AM - 6:00 PM; Wednesday and Thursday 7:00 AM - 4:00 PM; select Fridays 7:00 AM - 1:00 PM (Eastern Time)

Privacy

Your privacy is important to us. Please review our Privacy Policy (https://www.oldtownsmiles.com/privacy-policy) for details on how we collect, use, and protect your information.

Mobile information and opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Carrier Liability Disclaimer: Carriers are not liable for any delayed or undelivered messages.

General Website Terms of Use

Acceptance of Terms

By accessing or using the website and services of Old Town Smiles ("www.oldtownsmiles.com"), you agree to be bound by these Terms of Use. If you do not agree, please do not use our services.

Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not use our services in any way that could damage, disable, or impair our systems, or interfere with any other party's use.

Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Old Town Smiles and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the fullest extent permitted by law, Old Town Smiles shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after any changes constitutes your acceptance of the new Terms.

Contact

Questions regarding these Terms may be directed to:

Old Town Smiles
‍500 Montgomery Street, Suite 250, Alexandria, VA 22314
Email: info@oldtownsmiles.com
Phone: (703) 836-7000